March 2019

28 Mar 19


Richard Susskind is “an author, speaker, and independent adviser to major professional firms and to national governments. His main area of expertise is the future of professional service and, in particular, the way in which the IT and the Internet are changing the work of lawyers.” In the words of Jordan Furlong: “We talk a lot about ‘visionaries’ these days, but in the legal profession, nobody seriously competes with Richard Susskind for that title ….”.

In 2009, Susskind published The End of Lawyers? Rethinking the Nature of Legal Services, a pioneering work that served as a wake-up call for the legal profession. Lawyers are not “entitled to profit from the law”, Susskind wrote with a poignancy that continues to reverberate to this day. Susskind’s was one of the first voices to challenge lawyers to “identify their distinctive skills and talents, the capabilities that they possess that cannot, crudely, be replaced by advanced systems, or by less costly workers supported by technology or standard processes, or by lay-people armed with online self-help tools.”